Effective Date: 07 January 2026
These Terms of Use (Terms) govern your access to and use of the websites, mobile applications, in-store services, and related offerings provided by The Solar Hub ("The Solar Hub", "we", "us", or "our") (collectively, the Services).
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
The Solar Hub is a platform dedicated to advancing sustainable energy and eco-friendly living. Our Services may include:
Some Services may be delivered by third parties (e.g., installers, suppliers, finance partners, trainers). Where third parties are involved, additional terms may apply.
By using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and any referenced policies.
We may update these Terms at any time. If we make material changes, we will provide notice through the Services or by other reasonable means. Continued use after changes become effective means you accept the updated Terms.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent that you are eligible and legally capable of entering into a binding agreement.
Some features require an account. You agree to provide accurate, complete information and keep it updated.
You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of unauthorized access or suspected security issues.
You agree not to misuse the Services. You must not:
We may provide tools or services such as energy audits, needs assessments, indicative system sizing, estimated savings, quotations, or recommendations. These outputs are based on the information you provide and assumptions that may not reflect real-world conditions. Results are estimates and are not guaranteed.
You are responsible for providing accurate details (e.g., location, load profile, appliance list, energy bills, site conditions). We are not responsible for inaccuracies arising from incomplete or incorrect user-provided information.
The Solar Hub may connect you with verified or screened third-party providers (including installers, suppliers, logistics partners, trainers, and finance partners). However:
Any disputes, claims, or liabilities related to third-party services may need to be resolved directly with the third party, subject to applicable law and any written agreements.
Product listings are offers to sell, subject to availability and confirmation. We may refuse, cancel, or limit orders at our discretion, including for suspected fraud, pricing errors, stock issues, or shipping constraints.
Prices may change without notice. Where applicable, taxes, shipping, and handling fees may be added at checkout. You agree to pay all amounts due using an authorized payment method. Payment processing may be handled by third-party processors and may be subject to their terms.
Delivery timelines are estimates. Risk of loss may transfer upon delivery to the carrier or upon confirmed delivery (depending on the chosen shipping arrangement and applicable law). Inspect deliveries promptly and report issues within a reasonable time.
Returns, refunds, and exchanges are subject to our return policy and applicable law. Some items may be non-returnable (e.g., custom orders, installed/used products, or items with broken seals). Manufacturer warranties may apply to certain products, and we may assist with warranty claims where feasible, but warranty decisions are ultimately governed by the manufacturer’s terms.
Consulting may include assessments, design guidance, regulatory/incentive navigation support, and implementation planning. Unless explicitly stated in a signed agreement, consulting does not include engineering sign-off, permitting submissions, or assuming responsibility for installation quality or site safety.
Any deliverables, timelines, and fees for consulting may be governed by a separate statement of work or contract.
Educational content is provided for general informational purposes. We do not guarantee outcomes, certifications, or job placement unless explicitly stated in writing. Participation may be subject to additional rules (e.g., attendance, conduct, safety protocols).
We may provide introductions, guidance, or tools to help you explore financing options through third-party financial institutions or partners. We do not provide legal, tax, or investment advice, and we do not guarantee approval, rates, terms, or availability. Financing decisions are made solely by the finance provider and you.
Solar and electrical products can be hazardous if improperly handled or installed. You agree to use products in accordance with manuals, safety standards, and applicable regulations. Where required, installation should be performed by qualified, licensed professionals.
We are not responsible for damage, injury, or losses arising from improper installation, misuse, or failure to follow safety guidelines.
The Services and all associated content (including text, graphics, logos, designs, photos, videos, software, and documentation) are owned by or licensed to The Solar Hub and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit our content without written permission.
If you submit content (e.g., reviews, photos, comments, project details, feedback) ("User Content"), you represent you have the right to do so.
You grant The Solar Hub a worldwide, royalty-free, non-exclusive license to use, host, store, reproduce, modify, publish, and display such User Content for operating, improving, and marketing the Services, subject to applicable law and our Privacy Policy.
We may remove User Content that violates these Terms or is otherwise objectionable, but we are not obligated to monitor all User Content.
Our collection and use of personal information is described in our Privacy Policy. By using the Services, you consent to our data practices as described there.
The Services may include links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your interactions with third parties are solely between you and the third party.
To the maximum extent permitted by law, the Services are provided on an as is and as available basis. We disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any estimates or outcomes (including savings, performance, or financing availability) will be achieved.
To the maximum extent permitted by law, The Solar Hub and its directors, officers, employees, agents, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Services.
To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Services will not exceed the amount you paid to The Solar Hub for the specific Service or product giving rise to the claim during the [3 / 6 / 12] months prior to the event, or a minimal statutory amount where required by law.
You agree to indemnify and hold harmless The Solar Hub and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
We may suspend or terminate your access to the Services at any time if we believe you violated these Terms, pose risk to other users, or if required by law. You may stop using the Services at any time.
Certain provisions (including intellectual property, disclaimers, limitation of liability, and indemnity) survive termination.
If a dispute arises, we encourage you to contact us first to seek an informal resolution. If unresolved, disputes may be handled in accordance with applicable law and any additional dispute resolution procedures stated in a separate written agreement you have with us.
Governing Law: [Insert Country/State] (unless otherwise required by applicable law).
Venue/Jurisdiction: [Insert Courts/Location].
If you have any questions about these Terms, contact us at:
Note: This document is a general template and may need adjustment to match your exact operational, regulatory, and jurisdictional requirements.