Privacy Policy

We collect several types of information to improve and provide our Services, including:

1.1: Personal Information

When you register for an account, contact us, or use our Services, we may collect personal information, including:

• Name
• Email Address
• Phone Number
• Physical Address
• Billing and Payment Information
• User Account Information (such as login credentials)

1.2: Non-Personal Information

We also collect non-personal data that cannot directly identify you. This includes:

• Browser Type
• Device Type
• IP Address
• Usage Data (pages visited, time spent, clicks)

1.3: Information from Third-Party Sources

We may also collect information from third-party sources such as payment processors, analytics providers, and social media platforms, subject to your privacy settings on those services.

We use the information we collect to:

• Provide and improve our Services
• Process transactions and manage your account
• Personalize your user experience
• Respond to customer support inquiries
• Send you important updates and notifications
• Analyze and understand usage trends
• Ensure compliance with applicable laws and regulations

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your data in the following circumstances:

3.1: With Service Providers

We may share your information with trusted service providers (e.g., payment processors, hosting providers, email services) who assist us in operating our business. These providers are bound by confidentiality agreements and are not permitted to use your data for other purposes.

3.2: For Legal Reasons

We may disclose your information if required to do so by law, in response to legal requests, or to protect the rights, safety, and property of The Solar Hub, its users, or others.

3.3: With Solar Energy Suppliers and Installers

If you request recommendations for solar energy solutions, we may share relevant information (such as your location and energy needs) with verified suppliers and installers.

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We will retain your personal information for as long as necessary to provide our Services to you or as required by applicable laws. If you wish to delete your account or request that we no longer use your information, please contact us at info@thesolarhub.co.

Depending on the laws applicable to you, you may have certain rights regarding your personal data, including:

• Access: Request a copy of the information we hold about you.
• Rectification: Request corrections to any inaccurate or incomplete data.
• Erasure: Request that we delete your personal information.
• Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing emails or adjust your notification preferences.

If you would like to exercise any of these rights, please contact us at info@thesolarhub.co. We will respond to your request within a reasonable timeframe.

The Solar Hub uses cookies and other tracking technologies to enhance your experience on our platform. These may include:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: Help us understand how users interact with the site.
• Marketing Cookies: Used to track user behavior across websites for targeted advertising.

You can adjust your browser settings to refuse cookies, but some features of the Services may not function properly without them.

We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you via email or through the Services. Your continued use of The Solar Hub following any changes to the policy constitutes your acceptance of the updated terms.

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of such third-party sites. Please review the privacy policies of any third-party sites you visit.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

If you have any questions or concerns about this Privacy Policy, please contact us at:

• The Solar Hub
• info@thesolarhub.co
• +2348022226352